We have tried to make ordering a Printed Mug as simple as possible. Our ordering process walks you through each step. It's easy, doesn't take much time, and once you have gone through checkout, you will need to send us your chosen design.
To help you through, we have a step-by-step guide below. Should you need any help, contact us, and we will do all we can to get you through. If you think you might struggle in preparing the artwork, fear not; send us an email and tell us what you want. There will always be a way of getting things done.
VISIT THE PRODUCT PAGE
BEFORE YOU DO ANYTHING ... Visit the Product Page where you will find a load of mugs! Please browse our range and choose the product that meets your needs. To see how much they cost, click the 'Quantity Discount' button. The more you buy, the more competitive the cost can be.
Whichever mug option you decide upon, don't worry, all our mugs are of the highest quality. Our printing process uses a digital sublimation system to produce a vibrant, colourful reproduction of your artwork. Each product in our range has been selected for quality, visual impact, and durability.
VISIT THE ONLINE STORE
Now that you have decided which mug you would like, go to our SHOP. Here, you will find each product ready to purchase. Just click the product you have chosen, and you will be taken to the purchase process, where you can now select the specific elements you require and make the mug your own.
SELECT THE ELEMENTS OF YOUR PRODUCT
On the right-hand side of the SHOP Page, there are selection boxes that help you decide exactly what you need and, in the process, calculate the total cost of your selection.
MUG SIZE AVAILABLE:
Just click the option, and it will show you the available sizes for your chosen mug. Just click the size you require.
PRINT OPTION:
This will give you the option to provide a single image or a Business Logo on each side of the mug. In addition, if you want a full wrap Photographic Collage, this will also be an option.
ARTWORK TEMPLATE:
We encourage you to select one of our Atrwork Templates and design your own mug. However, if you are opting for a full wrap Photographic Collage, you can either create it yourself or, for an additional charge, we can make it for you. Rather than sending us a print-ready collage, you can email us your images, and we will do the work for you.
QUANTITY COST:
Now decide how many you want. Not everyone wants 'A LOAD OF MUGS' ... so you can buy 1, 2, 4, 8 ... 108, as many as you want. The more you purchase, the lower the unit cost will be.
LEAVE US A BRIEF MESSAGE:
Is there something specific we need to know about your order? Just leave us a brief message here, and we will act on it once we receive the order.
ADD TO CART:
All you need to do now is add the selected order to your cart, and you will then be taken to the payment section.
GO TO THE CHECKOUT PAGE
This is where you can now pay for your order. Our payment system is safe, secure, and easy to use. If you'd prefer to pay us by BACS from your own banking app, that's fine. Just select the option when checking out, and your Order Confirmation will include our bank details.
During checkout, you can also select your delivery method. We offer FREE DELIVERY on all our products. It's standard service: 3-5 working days for most deliveries. However, if your order is time-sensitive and you prefer a dedicated service, we also offer Next Working Day delivery through Royal Mail. This service is next-day delivery once the completed order leaves us.
SEND US YOUR ARTWORK
Now that you have purchased your items, all you need to do is send us your artwork. If you are having an image or logo on each side, you can email it to us. Please ensure you include your Order Number, which will be on the Receipt or Order Confirmation that gets automatically emailed to you once the purchase has been made.
Alternatively, we have Artwork Templates for all our products in various formats. Just visit our TEMPLATE page and download whichever one meets your needs.
If you have chosen a Photographic Collage and we are preparing the artwork for you, email us your images. Don't forget to include your Order Number so we know who the photos belong to.
PRODUCT PROOF
Once we receive your artwork or images, we will prepare everything for printing. Before we print, a print layout and a 3D proof will be provided to ensure you are pleased with what is being prepared. Only then do we finalise the process and complete your order. At this stage, we will also confirm your dispatch day and the delivery method.
SIT BACK AND WAIT FOR YOUR ORDER TO ARRIVE
